Time
2 hours 49 minutes
Difficulty
Beginner
CEU/CPE
3

Video Transcription

00:00
Hello, everybody. And welcome to Chapter three of this course, and this part we're gonna be talking about the interview of service is and technology. As I said before, this is going to make up the majority of the course. And honestly, it's probably gonna be the most fun. We're not gonna be doing all
00:17
power point stuff. We're actually gonna be getting into the obvious, consul. And we're gonna be starting with that in this lecture right now.
00:25
We're going to and to start, we're gonna go ahead and click on. They create an eight of us accounts, button up here in the upper right hand corner.
00:34
Okay, so I am just about done setting up my it abuse accounts. And, uh, the last page that you're going to see is an option for you to choose a support plan.
00:46
Now, for this course, you're just gonna choose the basic plan. It's the free plan. It's included with all the accounts. That includes 24 7 self service access to forums and resource is includes best practice checks to improve your security and performance and
01:02
access alle statuses and notifications. So, in the future, if you're using this for professional reasons.
01:08
You may want to consider the developer plan or the business plan based on your needs. You want to keep in mind, though, that they do charge you a monthly basis, but they offer more hands on support. So you got, you know, $2029 a month is going to include
01:25
some testing and development email access thio eight of us support. During business hours, you get a primary contact and you also get 12 hours response times for non prod systems
01:38
for, ah, the business plan.
01:40
It's gonna be $100 a month. And it includes, you know, production and workload business critical dependencies 24 7 Chance and supports. Unlimited contacts can be open and unlimited numbers of support cases.
01:56
And then you also get really expedited response time for processed. Um, see, a one hour. So
02:00
all right, now that world set up, we're gonna go ahead and sign into the council. I'll see you in there

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