Time
4 hours 21 minutes
Difficulty
Beginner
CEU/CPE
5

Video Transcription

00:00
that's a movie. So we'll start off with our systems administrator pass. So I'm gonna let Joe take this one away. He wanted to jump into this, and he's kind of the expert in this particular area.
00:09
So systems administration assist. Admin is sort of the traditional I t roll that everyone thinks of actually kind of an interesting notice. We talked about the Career path of system administration. This is actually coming soon. Career path. You're going to see a card here at the end of this set of slides you won't find on our site yet. And that's because what we're doing is as we're building at all of these intercourse is and fundamentals courses.
00:29
We're actually going to be building the system in
00:31
career path with input from your viewers, like you and people who are really very invested in this community. But to kind of get started and understand what assists add minutes, Right? I said it was sort of traditional 80. When people think of you know, the I T crowd, which is an excellent show. If you haven't seen it, maybe didn't made perfectly, but it's a great show. Let's just admit is responsible for,
00:51
well, a system or the specific components of that system. That's kind of vague. So what do we mean by that? Right,
00:55
So you install, configure, maintain hardware and software. So all of the day to day life of actually implementing, using and fixing all the hardware and software solutions your company has, you're both responsible for adhering to policies, both company policies and regulation regulatory policies
01:12
as well as enforcement to your users. So a lot of your users aren't gonna be aware of, you know,
01:15
password strength of PC I compliance or anything like that. And part of your job is a sys Admin is to enforce those policies in such a way that your company is both protected from liability and protecting its its customers and its its employees.
01:29
You're also going to again at what everyone thinks that when they think of i t. You're gonna provide sort of the help desk level technical support to users. There is a perception that it's only like the basic, like password reset and stuff like that. That's not necessarily true. Sys admin can run the gamut of technical skills. It could be anything from the absolute basic you know,
01:47
uh,
01:48
actual password reset or email fixing or whatever all the way up to doing, you know, really in depth triage, figuring out certification problems and signing just tons of really deep technical information. So don't think of sys. Admin is necessarily like, ah, less technical path, but it definitely has a wide range.
02:04
And then, of course, you're gonna provide you with the regular backups and data recovery. Disaster preparedness and disaster recovery
02:08
is very much a major job of sys admin. It's something that insert
02:14
can we talk about later, help with and are involved with as well. But when we're talking about disaster preparedness and content
02:21
operations, dulces happen.
02:23
So if you're gonna do all those tasks right, what skills? What knowledge, abilities, K essays or you don't want to have in order to be successful in this theater is there's a ton, just like with any other job. There's so many soft skills that you're really gonna need that you don't necessarily think of all the time. But these are the ones that we kind of
02:39
we were working on. This identified is probably the biggest and most important cases tohave so reporting and communication are at the top for a very good reason, which is that N i t. And in cyber Security and Insistence administration particular, it's essential that you be able to communicate back to your leadership and to, you know, other sys admin int
02:57
What's happening? What's caused it, really being ableto clearly have those lines of communication is just
03:01
essential for success in terms of technical skills. You're gonna need to be familiar with client and server operating systems. Windows, Lennox, Mac whatever. Not only whatever you're organising world of B y o d that we live in Now you're gonna You're gonna want to be familiar with the technologies and the operating systems. People are bringing their connecting your systems and be able to work with those as well.
03:22
Obviously, you know, if you're working for an enterprise, you have to be familiar with enterprise. I d architecture. That's sort of a no brainer, but it deserves to be said enterprise. I t architecture looks feels, and it just is very, very substantially different from the sort of day to day stuff that you're using.
03:36
It is it's larger solutions, more complicated solutions, and you just have to think about it an approach in a very different ways. That's a separate skill set from just being familiar with sort of normal tech. A CZ. Well, since you know very much, we're moving towards sort of platforms, service, infrastructures of service, we see things like containers and Dr Just sort of we're back in sort of a new virtual machine
03:55
wave.
03:57
You need to be familiar with those at least of some capacity. Ability to manage those and understand them is essential to be successful as a modern statment
04:04
identifying server performance directory service is those again kind of rap back up into the enterprise? I T. But they're sort of your most common jobs, so they deserve to be spelled out by themselves and, as always, because this admin is a customer facing job, which is
04:18
a lot of people don't think of it that way because it's usually an internal service. You're working for people in the company, but those people are your customers. This assistant. So you are. It is essential that you have good, solid customer service skills. You may not be able to sell things that need to be able to engage with people in a customer service setting.
04:35
Actually, you know what? I think it just touching all that real quick. You know, I think that we've all kind of dealt with some of those help desk people that aren't necessarily the best customers. So it's very, very good skill set toe have, and it helps you retain employment. If you happen to be that rock, start with that. So I just wanted to touch on that real quick. So I'm gonna stop interrupting, Joe, I promise.
04:54
No, no, by all means. That's the beauty of this layout is that we get to kind of have a little back and forth. People see what it's like to work with us,
05:00
as in a nightmare, if you're curious. Total Total Night absolutely terribly fight all the time having to throw buckets of water out of its mess.

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Introduction to IT & Cybersecurity

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