Overview & Planning

Video Activity

This lesson offers an overview of the module which focuses on communication management. Communication management is the knowledge area of PMP that focuses on how to plan, manage and control project information. Plan communications management is the process which creates the Communications Management Plan which details how communications are to be p...

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Time
5 hours 14 minutes
Difficulty
Intermediate
CEU/CPE
10
Video Description

This lesson offers an overview of the module which focuses on communication management. Communication management is the knowledge area of PMP that focuses on how to plan, manage and control project information. Plan communications management is the process which creates the Communications Management Plan which details how communications are to be prepared, formatted, observed and regulated. Communication has three main components:

  • Sender
  • Message
  • Receiver

[toggle_content title="Transcript"] Welcome to Cybrary. My name is Vincent McKeown I am the subject matter expert for the project management certification exam. Today we will be covering communications. The PMP consist of there are five process groups: initiation, planning, executing, monitoring controlling and closing. It also has ten knowledge areas. Integration, scope, time, cost, quality, human resources, communication, risk, procurement and stakeholder. Amongst the five process groups and ten knowledge areas, there are 47 processes. As you can see, the knowledge areas on the left, the process groups on the top, and the 47 processes are scattered amongst the knowledge areas and process groups. Going over communication, we have one process in planning, one in executing, one in monitoring controlling. this knowledge area focuses on how to plan, manage and control project information. Under planning it is plan communication management, under executing it is manage communications, under monitoring and controlling it is control communications. Under plan communication management, this is the process that creates communications management plan. If you remember from the other knowledge areas, every knowledge area starts off with a plan. In this one, it happens to be communication management plan. This details the communications, they are going to be prepared, formatted, observed and regulated. The inputs for the plan communication processes are project management plan, and stakeholder register. If you remember the project management plan is the binder, which tells you what sub plans which happens to be communication management plan going to be part of that. The stakeholder register is letting you know who is on the project, what their email address is, what their phone numbers are, what their role on the project is. The stakeholder register comes out of the stakeholder knowledge area. The tools, you have communication requirements analysis, communication technology and communication methods. Under communication requirements analysis, you want to assess what kind of communication are required. You don't want to waste everybody's time by having meetings, when none of that is required of that meeting. The stakeholder might want to be, or the sponsor might want to be updated weekly. Under the communications requirements analysis, you are just trying to figure out who needs to know which information, and how often. Communication technology is how you are going to distribute this communication. Is it going to be video teleconferencing, is it going to be via email, reports, minutes, you are trying to determine your methods. There are three main components of communication. You have the sender, you have the message and you have the receiver. You are trying to figure out communication channels so the more people involved, the higher number of communication channels that will exist. The formula is n, meaning how many people times n minus one divided by two. It will make more sense when we draw that on the whiteboard. [/toggle_content]

Video Transcription
00:04
Welcome to Cyber. My name is Vincent McEwen. I am the subject matter expert for the Project Man's been Professional Certification exam. Today we will be covering communications. The PNP consists of five process groups
00:16
initiation planning, executing, mattering, controlling
00:21
and closing.
00:22
It also has 10 knowledge areas integration, scope, time,
00:27
cost quality, human resource is
00:30
communication, risk procurement and stakeholder.
00:34
Uh, amongst the five process groups and 10 knowledge areas,
00:39
there are 47 processes.
00:43
So as you can see
00:44
the knowledge areas on the left, the process groups are on the top
00:48
and the 47 processes are scattered amongst the knowledge areas and the process groups
00:56
going over communication. We have one process and planning one of executing
01:02
one of mine and controlling.
01:04
So this knowledge area focuses on howto plan, manage and control project information.
01:12
Under planning, it's playing communication management
01:15
under executing its manage communications
01:19
and undermining controlling its control communications.
01:23
So, on your planet communication management,
01:26
Um,
01:26
this is the process which creates the communication management plan.
01:32
If you remember from the other militaries,
01:34
every knowledge Terry starts off with a plan. So
01:38
and this one happens to be the communication management plan.
01:42
This details the communications,
01:45
um,
01:46
they're gonna be prepared, formatted, observed, and regulated.
01:51
The inputs for the plan communication processes
01:55
are the project. Bands and plan
01:57
and stay Call the register.
01:59
So if remember, the project mansion plan is the binder, which tells you,
02:02
um, what sub plans, which
02:06
happens to be the communication management plan
02:07
are gonna be part of that.
02:10
Um,
02:12
the stakeholder register is letting you know
02:15
who,
02:16
um, is on the project. What? Their email addresses. What? Their phone numbers are what their role in the project is.
02:23
So the stakeholder register comes out of the stakeholder knowledge area.
02:30
Uh, the tools,
02:32
um, you have communication requirements, analysis,
02:36
medication, technology, and communication
02:38
methods. So under
02:42
communication requirements analysis,
02:44
you want thio assess What kind of communications are required?
02:49
You don't want to waste everybody's time by having readings when not everyone is required at that meeting.
02:54
Or
02:55
you might want the stakeholder might want to be, um,
03:00
or the sponsor might want to be updated weekly.
03:02
So, under the communication requirements analysis, basically just trying to figure out who needs to know what information and, um, how often
03:15
communication technology is. How are you going to distribute this, Um, communications is going to be video teleconferencing. Is it gonna be via email reports minutes.
03:24
You're trying to determine
03:28
your methods?
03:30
There are three main components of communications, so you have Ah, Sunder.
03:36
You have the message and you have a receiver.
03:38
I will drop us on the whiteboard in a minute.
03:42
Um
03:43
and then you're trying to figure out communication channels. So the more people involved in a project, the higher number of communication channels that will exist,
03:53
the formula
03:53
is n
03:55
meaning. How many people times and minus one,
04:00
divided by two.
04:01
It will make more sense once we draw it on the white board.
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